Frequently Asked Questions
- 1. Metallic Prints Care
- 2. Print Size
- 3. How To Place An Order
- 4. Shipping Information
- 5. Why we use PayPal Secure Online Payments
- 6. First time using PayPal
- 7. PayPal Error Resolution
- 8. Other Questions
1. Metallic Prints Care
Do not expose your metallic print to heat or direct sunlight. Do not bend or fold the print. To preserve your metallic print, framing under glass or non-glare acrylic is highly recommended.
all prints are inspected before they are
shipped, to insure perfect condition.
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2. Print size
The image size is 8" x 6" (203 mm x 153 mm) and matted on a white paper board A4 standard size (210 mm x 297 mm), and it is ready for framing.
FRAME IS NOT INCLUDED.
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3. How To Place An Order
Please click on the "ADD TO CART" button located near the product image that you want to purchase. A new page will open that lists and automatically updates your selections as you shop. If an incorrect button is pressed, it is easy to correct your order because our order form is user friendly and easy to update. When you click on the "CONTINUE SHOPPING" button in PayPal, you will return to the last page you viewed on our website.
When you're ready to complete your order, please click on the "CHECKOUT" button on your order form. The order form page opens as a second window (page) in your browser (Netscape, Internet Explorer and more).
If you happen to close the order form page, click on the "VIEW CART" link.
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4. Shipping Information
The shipping and handling charge is only 3 € per order (any amount of prints) shipped to all addresses. Most orders are shipped within 2-3 business days.
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5. Why we use PayPal Secure On-line Payments
With PayPal payments no one sees your financial information. You can use any bank account, debit card or credit card to make payments. You can complete your payment first and then decide whether to save your information for future PayPal transactions.
If you choose to set up a PayPal account, once your PayPal account is set up, you only enter your email address and password after clicking on the checkout button and being brought to the PayPal Secure Payments website. We value your security and privacy and never share any information with anyone. We do not see your bank accounts, credit card or debit card account information.
A PayPal account is NOT REQUIRED in order to make payments via PayPal.
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6. First time using PayPal
When ordering, you MUST be able to accept "cookies" and you must have JavaScript enabled in your Browser. If you are signing up with a credit card and the Credit Card Verification Code window does not appear where you insert your "credit card verification number", JavaScript has been disabled or is not working on your computer.
In this case you must click the "refresh" or "reload" button to make the entry box appear.
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7. PayPal Error Resolution
Occasionally, if the browser loads too slowly due to heavy internet traffic, you may get an error with PayPal when clicking on an Add to Cart button. Try again in a few minutes or bookmark the page and try again.
When ordering, you MUST be able to accept the PayPal cookies and you must have JavaScript enabled in your Browser.
If you receive a message to enable cookies and you use Internet Explorer 6.0, ensure that your Security level is set to Medium.
Please follow these directions:
1. Open your Internet Explorer browser
2. Click 'Tools' located at the top of the browser, select 'Internet Options'
3. Click 'Security' at the top
4. Click 'Default Level' at the bottom
5. Click 'OK' to exit all screens and log in to your PayPal Account
If you continue to receive the message that your browser is unable to accept cookies, please include the PayPal cookie in your Privacy settings to allow access to the PayPal website, as follows:
1. Open your Internet Explorer browser
2. Click 'Tools' located at the top of the browser, select 'Internet Options'
3. Click 'Privacy' located at the top of the window
4. Click 'Edit' located near the bottom of the window
5. In the 'Address of Web site' box, type http://www.paypal.com and click 'Allow'
6. Click 'OK' to exit all screens and log in to your PayPal Account
Please note: If your 'Edit' button is grayed out, move the slider bar down until the edit button appears.
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8. Other Questions
If you have any other questions, please don't hesitate to e-mail us: info@uniqpix.com
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